Contact Us

Secure message in My Account

If you want to contact us about your existing products or have a general enquiry you can use My Account to send a secure message.

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If you have any issues with My Account please call us on 01543 441 630 (Mon-Fri 8.30am-5.30pm).

We're here to help - 01543 441 630
Savings and Investments
Mon-Fri 8.30am-5.30pm
Insurance - 0151 242 7640
Insurance
Mon - Fri 9am - 5pm
We're here to help - 0151 242 7640
Home Insurance
Mon-Fri 9.00am-5.00pm
Home Insurance Emergency - 0333 000 7965
Home Insurance Emergency
Mon - Sun 24/7
We're here to help - 0151 242 7640
Car Insurance
Mon-Fri 9.00am-5.00pm
Car Insurance Emergency - 0800 096 3434
Car Insurance Emergency
Mon - Sun 24/7
Retirement Centre - 01543 441 630
Retirement Centre
Mon-Fri 8.30am-5.30pm
We're here to help - 01543 441 630
Healthcare
Mon-Fri 8.30am - 5.00pm
We're here to help - 01543 305 266
Foundation
Call us on 01543 305 266
Mon-Fri 9.00am-5.00pm
Breakdown Cover - 01277 235 790
Breakdown Cover
Mon-Sun 24/7
General - 01543 441 630
General
Mon-Fri 8.30am-5.30pm
Overseas - +441543 414 191
Overseas
Mon - Fri 8:30am - 5:30pm
Mon-Fri opening hours exclude bank holidays.

For any Press Office enquiries call 01543 305 333
Mon-Fri 8.30am - 5.30pm

Historical Products
If you would like any contact details for a product that we no longer offer, please visit the historical products page.


Calls to 0800 numbers are free from UK landlines and mobiles
Calls to 03 numbers usually cost no more than to geographic numbers (01 or 02) and are usually included in call packages, please check with your phone company if they are included in your package.

Your Concerns

If you have any concerns and want to make a complaint, or just want to give us some feedback, please visit our 'Your Feedback' page

Bereavement

Losing someone close to you can be very difficult, particularly when you also have to take care of financial matters. Please visit our 'Bereavement' page